Apple services can suffer drops at specific times as well as many others when they are finally servers. If you are experiencing one of these errors right now, we will tell you how you can confirm them and the steps to follow in these situations.
Check Apple Services Status
In the event that any of Apple’s services does not work correctly, you can always check if it is a reported failure. Apple makes available to its users a website where all the services within the company’s ecosystem are specified. In the event that any of these present any type of problem, it will be reported on this website just in the section where the problem is occurring. The information of the failure as well as the start time will be attached so that you can have an idea of whether it is something recent or much more temporary.
Attached is a pattern of colors representing whether a service is working properly or not. Green means it is fully available to all users. In the case that it appears yellow, it means that there is some type of failure that affects a specific part of the service and may not be in all the equipment. The serious problem is represented when a red circle appears, which means that the service is totally down due to a serious problem and that initially it cannot be accessed. Undoubtedly, this is the worst thing that can happen to a user who requires a service to work or simply to download an application from the Apple Store, which can become a totally impossible task.
In the case of developers, you can know the status of the developer’s system right at the bottom of the system status table that we have previously discussed. In this way you can have information about those services that are much more specific for all developers to create new applications.
Report problem and wait for a solution
In the event that you are presenting some kind of problem with a service such as the App Store, the calendar or FaceTime but it is not detailed on the web that we have mentioned above, it can always be reported. Obviously in this way you can help Apple to detect these problems that can occur in a very small group of users so that it can be solved as soon as possible.
In order to send the report, you simply have to contact the company’s technical support. In this way, you can thoroughly review the error that appears on the screen and determine if it is a failure in the servers and that it is reflected so that they start working on it. Once reported and it appears on this page, you simply have to wait for it to be fully resolved, a process that can take several hours and even days depending on the severity.
Is the service really down or is it a bug?
On some occasions it may be the case that a service stops working, such as the App Store itself, but that it is a failure that does not manifest itself in a generalized way. In these cases it can be taken into account that there may be a bug in the operating system that causes the error to appear. To try to solve it, you can restart the device and in the most extreme cases restore the computer to solve it. Obviously, before taking such extreme measures, it must be effectively verified that this error is not widespread in other computers.