Updated on
You can shop at Mercadona online through its official website or app, but delivery depends on your address. Check your postcode first, then look at the order minimum, preparation fee and available delivery slots before filling your basket.
1. Check whether Mercadona delivers to your address
Start at Mercadona’s official website and enter the postcode for the address where you want the shopping delivered. A nearby physical store does not automatically mean the online service covers your home.
Mercadona can direct customers to different versions of its online store depending on the delivery area. Use the address you will actually order to, especially if you have a second home. The official postcode guidance explains how to check the newer service. Do not assume it delivers everywhere in Spain or to every island.
2. Allow for the minimum order and preparation fee
| Item | Current published amount |
|---|---|
| Minimum order | €60 of shopping |
| Preparation fee | €8.20, including tax |
| Example with a €60 basket | €68.20 including that fee |
These are the amounts in Mercadona’s minimum-order FAQ and preparation-fee FAQ checked for this update. Review the final total shown for your address at checkout. The minimum basket amount does not make delivery free.
3. Choose a delivery slot that is actually available
Use the calendar shown during your order. Mercadona’s delivery guidance describes one- or two-hour slots, generally between 7 a.m. and 10 p.m. from Monday to Saturday, with availability depending on the area and date.
Those hours are a service window, not a promise of same-day delivery or a 24-hour service. Check the slot before planning meals around the order, and make sure someone can receive it at the selected address.
4. Switch Mercadona online to English if you prefer
The newer store offers English, Spanish and Catalan. Mercadona’s language instructions give these routes:
- Website: open the language selector at the bottom of the page and choose English.
- Android app: open Account > Language.
- iPhone: open the phone’s Settings > Mercadona > Preferred Language.
Changing the interface language does not change the delivery area. If you need help reading Spanish text on a product’s packaging, our camera translation app guide explains options for translating labels. Check the original ingredient and allergen information when it matters.
5. Review payment, order changes and invoices
Choose from the payment methods offered by your version of the store at checkout. Follow any approval request from your bank. The final charge can differ from the basket estimate when products are sold by weight; compare the receipt with the delivered quantities rather than assuming every price difference is a duplicate charge.
To change or cancel an order, open it in your account and check the options still available. Preparation and delivery timing can affect what you can change. If you need help, use the contact details in the official store; its current help pages list 800 500 220.
For an invoice, Mercadona’s invoice instructions direct you to Account > My orders/My purchases, then the relevant order and Request invoice. The account’s Invoices section also offers billing settings. Enter the correct billing details before requesting it.
Frequently asked questions (FAQ)
Can I order from Mercadona in English?
Yes, the newer website and app offer an English interface. Set the language using the steps above, then check delivery using your address.
Is there free delivery above the minimum order?
The published €60 minimum and €8.20 preparation fee are separate. Check the checkout total for your order rather than treating the minimum as a free-delivery threshold.
Can I order to a holiday home?
Enter that home’s postcode and delivery address. Your usual home’s coverage and available slots do not carry over automatically.