It seemed that the year was going to end happily for the owners of the Mi A3, with the expected update to Android 11, but nothing could be further from the truth. As we told you last week, a large number of users are reporting that this update makes their devices useless. The solution has not yet arrived, but Xiaomi has made a move on the matter.
It is one of the worst things that can happen to our mobile, apart from a physical break. Updates are generally expected like May water, and are highly recommended. For this reason, if you arrived in time to read the notice of our site, or of the affected users on social networks, you are lucky. The update of the Mi A3 to Android 11 makes the phone unusable , and at the moment there is no solution.
Xiaomi has spoken
As expected, Xiaomi has stopped the update process, something common when a failure of these dimensions or even less occurs. It is about the way to prevent more users from being affected, although there are countless cases of affected users who report the problem in specialized forums, either from the Xiaomi community itself or on social networks.
At the moment there is no official solution in this regard, but Xiaomi has acknowledged the problem in statements to the Indian media Digit, since the problem is global. In the statement sent by the firm to this newspaper, Xiaomi explains: “We have noticed that some Mi A3 users are facing problems with the recent OTA update of Android 11. Although the implementation has already stopped, our teams are working to solve the problem asap. Customer experience is our top priority and we apologize for any inconvenience. We will keep all users informed about the next steps to follow “
Recall that the Xiaomi Mi A3 was launched on the market with Android 9, then upgrading to Android 10, with an erratic update that already had to be stopped twice. In specialized forums, some users report having been able to bring their Mi A3 back to life. However, this requires some recovery techniques that are beyond the knowledge of most device users.
Collection of signatures of those affected
The problem has caused many owners of the Mi A3 to have to remove their old phones from the drawer, while they wait for Xiaomi to offer them a solution. Meanwhile, some affected owners have opened a collection of signatures through the Change.org platform, in which they demand from the brand a solution in the form of replacement of the terminal or fix the problem, free of charge.
Source>Digit