Why can't I see a contact's photo or information on WhatsApp?

WhatsApp is the messaging app par excellence, the one that practically all of us use on a day-to-day basis, and from which each novelty that reaches the market has an extraordinary impact. But it is also true that there are times when we do not know why we cannot access depending on what options with our contacts. One of them is what we are going to see next: What is happening so that we cannot see anything from a contact?

If we don’t see your photo on WhatsApp, it’s weird…

Why can't I see a contact's photo or information on WhatsApp

We have all come to have a contact that, although we have it scheduled, we do not see their profile picture on WhatsApp. It is very rare that some of our contacts do not have a profile picture, so for those who do not, why is this happening? And what’s worse: is it also related to the information that I can’t see either?

The truth is yes. But let’s go by parts. And it is that, as in the case of a personal profile, the rest of the contacts in the application have a WhatsApp profile where they show various personal information, which gives us an idea of the person they are dealing with.

These are just some of the most frequent doubts among users of the application, who wonder why this happens and if it is a matter of their phone or if there is a rational explanation.

What is happening

At the same time, you should know that it is very common to change the profile photo and name, using Android or iPhone, however, we find it curious when we add a new contact and realize that it does not have a profile photo. Or on the contrary, when we have a contact for a long time and, suddenly, we stop seeing their profile picture and status .

The answers to this last question are very varied , but they are easy to decipher. Of course; the photo is something personal of a person, so it is always in the power of that same person to give permission so that certain contacts do not see it. But there are other reasons that we are going to discover.

Información contacto WhatsApp por qué

privacy settings

In the first place, and from what we have learned, its use depends on the degree of privacy that we want to maintain, what we offer and what we hide from the world, and how we want other users to interact digitally with us. This learning takes time.

This is why, according to what is explained from the official WhatsApp blog, the profile information visible to all contacts will depend on the privacy settings that the contact has configured .

Or what is the same; if that user decided to hide from others the last time, profile picture, personal information, status or read receipts, for example, then no one will be able to see that information.

Problems with your connection?

It would be rare for your connection to fail so much that you lose the ability to see photos of your WhatsApp contacts, but it sometimes happens, especially in areas with poor coverage , where 5G does not reach.

If your balance is depleted or arrears across our borders, your connection will be more limited and could affect your use of phone applications. It is possible that the person whose photos you cannot see on WhatsApp has capped their phone’s data connection to save kb on their monthly bill.

Your contact does not have a profile picture

Just as WhatsApp conversations can be deleted, it is also possible to delete a profile picture so that no user can see it. This is not usually that common, but there is the possibility that your contact has deleted his profile photo and has forgotten to put another one or simply does not want to have a profile photo and for that reason you cannot see said photo.

It is also possible that new contacts do not know how to set a profile picture and for this reason you cannot see it. This tends to happen more often with older people who are not very familiar with technology.

Your contact has blocked you

This is one of the most common alternatives in case the relationship between you and that contact is not the best. If you were able to see the profile picture on WhatsApp, the information and the status of a contact and suddenly stop seeing it, it is most likely that this person has blocked you from their network.

One way to check this is by sending them a message, if it never shows the double check then you can be sure that person blocked you.