Normally when there is a problem to connect to a wireless network, the failure resides in the device we are using. For example a computer, mobile phone, television … It is common that there is a problem in the configuration, in the network card or any program that is interfering. However, in this article we are going to talk about how to solve when the problem with Wi-Fi is in the router itself.
How to troubleshoot router Wi-Fi
When we try to connect to a Wi-Fi network from the computer and it does not work, we can think that the problem is in the operating system, in that equipment that we are using. If we see that when trying with another computer, another mobile or any device the problem continues, it could already make us think that the fault is in the router and that it affects the wireless connection.
In this case we have to take steps to try to resolve that incident. Sometimes it could be due to a fault in the configuration , some interference with other equipment or directly some more serious problem with the hardware. We are going to give some guidelines to try to solve the problem, starting from the most basic aspects to take into account.
Keep in mind that two things can happen: the first is that the Wi-Fi network does not appear directly and the second is that it does appear, but we cannot connect or once we are connected the speed is bad or there are cuts.
Restart the router
If we start with the most basic, something we can do is simply restart the router . Sometimes problems arise that can cause a bad connection or even the Wi-Fi network not showing up. It may be due to minor bugs in the device firmware and can be easily resolved.
Of course, you have to restart it correctly. It is not enough to just turn it off and on again immediately. Ideally, keep it off for about 30 seconds and then turn it on again. In this way we will guarantee that it has been restarted correctly.
Check that Wi-Fi is not hidden
Wi-Fi not showing up on any device? The cause may be that we have it configured in hidden. If we have touched any point in the device configuration when we have changed the password, created a guest network or similar, this may be the cause.
For this we have to enter the device itself. We can do it using the default gateway 192.168.1.1. There you will have to go to Advanced Settings (may vary depending on the device), Wireless / Wi-Fi and later see if we have the hidden wireless network option marked.
Change the channel
When we have problems with the Wi-Fi network, one of the common causes is having a saturation because we are using a channel that many other routers are using. It can occur in a building with many houses, for example.
We simply have to go back one more time to the configuration of the wireless network in the router and there modify the Wi-Fi channel.
Update firmware
It is always convenient to have our equipment updated , but this is even more necessary when it comes to network devices. Having the latest version of the router firmware updated will be essential to avoid security problems and also to achieve good performance.
Any failure with the wireless connection or a general malfunction of the device could be due to the fact that the software you have is not up to date and there is a problem. It is the manufacturers themselves who release updates to correct these errors that may arise at a certain time.
Return to factory settings
A more drastic option if none of the above has taken effect would be to reset the router to factory settings. In this way, we will leave the device as it came when we bought it or the telephone operator gave it to us. Of course, do not forget after changing the password for Wi-Fi and access to the device.
In short, these are some steps that we must take into account if the Wi-Fi of our router does not work well. It may happen that the wireless network does not appear directly or that it works slowly and with cuts.
