If you are in this article it is because, almost certainly, you have this problem when accessing your Instagram account and you do not know how to solve it. The error can come from different ways: an error from the social network itself, a failure in your network or an app conflict on the phone. But rest assured, we are going to explain step by step how you can fix the unknown network error on Instagram .
What is Instagram’s “Unknown Network Error”?
As happens in any online platform with a traffic as large as this social network, we can find errors of all kinds both when logging in to them and when browsing. And precisely for this reason, services of this type enable help centers with the most common FAQs ( Frequently Asked Questions, which, in Spanish, is defined as Frequently Asked Questions ) to help their users.
The unknown network error is just another type of failure that, on this occasion, can be caused by different cases:
- Network failure of our operator or from our phone.
- Problems generated by the app after an update. Or, even, for not updating for a long time.
- A crash or error of the Instagram servers themselves.
For example, at the time of writing this article, many users who use multiple accounts on Instagram have experienced this problem. But the unknown network error is not something new among the usual problems of this social network.
How to fix the “Unknown network error”
So, now that you know it a little more thoroughly, we are going to see each of the possible situations and how to solve them in the following sections. Keep reading and perform the steps as we indicate.
“Unknown network error” – Network failure
The first of the plausible situations for which you can find this type of problem is due to a failure in the network of your operator or this network with the connection to the Instagram servers.
How can you tell if you are in this situation? Simple. Open any other application that depends on connectivity such as Twitter or the browser itself, if you can use it without problems, forget about this section because you will not find the solution here. However, if these applications also have difficulties such as not loading the content or throwing an error message like Instagram, keep reading.
To try to end the problem, we could explain different actions such as disconnecting the WiFi network or removing the SIM card. But, without a mistake, the simplest thing is that you go directly to restart the device. The steps to follow, depending on your operating system, are simple:
- If you have an Android phone, press and hold the unlock button until a message like the one you see in the previous photo appears. This will be more or less similar depending on the manufacturer of your phone. But, the normal thing is that both the “Shutdown” and “Restart” options appear. Click on restart and wait for it to finish the process.
