Unfortunately for many users of Microsoft‘s Windows operating system, certain updates and patches cause serious problems. Right now the software giant admits that a recent cumulative update damages the sound of our computer, which stops working completely.
Due to the widespread multimedia use that we currently make of our Windows computers, both video and audio play a fundamental role. This means that if any of these elements start to malfunction or simply do not work, we have a problem. Precisely at this moment, this is a bug that many users are experiencing after downloading and installing a recent cumulative update on their computers.
This error, already recognized by Microsoft itself, can be found on certain computers based on Windows 10. In this case, we are talking about a recently sent cumulative update that breaks the audio system on some computers that run this version of the software. To give us a more approximate idea, the failure occurs due to the latest cumulative updates that were released at the end of July for Windows 10. Now it has been when Microsoft has explained that the problem behaves differently on certain devices.
With this, what we really want to tell you is that while the audio could be damaged on some computers, on others they could only accept certain applications. This confirms that after installing cumulative update KB5015878 or later, some Windows-based computers may experience audio issues. In short, it stops working. While this sometimes applies to the entire operating system, other affected devices could have problems with certain ports or with certain applications.
How to fix sound failure in Windows
At the same time it has been discovered that most of the sound drivers on the affected computers have the Audio Enhancement feature disabled. Therefore, it is a change that could directly affect the error that we are talking about in these lines. Precisely for all this, Microsoft now offers us several solutions to solve the error with the audio system on computers .
For example, the signature tells us that we can update the audio drivers that we have installed on the PC. This is something that can be converted into an effective movement whether we have installed the aforementioned update, or if we plan to do so in the future, thus avoiding the error. Likewise, all those who have detected that the sound has completely stopped working , can use these other solutions.
On the one hand, it is recommended to run the audio troubleshooter that is integrated into Windows itself, which could solve the problem. This is an element that we can easily access from the Configuration application of the operating system. After opening it, we can go to Update and Security / Troubleshoot. Here, under the Additional Troubleshooters link, we come across Audio Playback.
Something that we must keep in mind is that this error derived from the Windows update KB5015878 can affect the speakers or the microphone independently, to the whole set.
