If you have just bought the new iPhone 14 and you have found some lines on your screen, do not panic, the problem is less than you can imagine, although certainly uncomfortable and worrying.
There are many people who have been able to see how the iPhone 14 shows horizontal lines on the screen when it is turned on or when it is activated, which can create some discomfort or fear that something is happening to your mobile, as it is surely happening to you. you if you just discovered it.
Not a few have reported this and Apple has tried to reassure everyone by saying that it is not a hardware problem . This failure, which mainly affects an iPhone model, is due to the software of these devices.
What is happening in this iPhone 14 Pro
This new horizontal lines on the screen error discovered by many users who have bought the new high-end smartphone iPhone 14 Pro Max is due to a software problem. Apparently, the colors and number of horizontal lines seem to vary, as we can see in the comments of those affected.
It is not a bug on the screen or other mobile components, as many might think, so it is only necessary to wait for an iOS update to fix it. Although there are those who suggest that it could be a bug in iOS 16.2 beta, the problem is already being seen in other versions of iOS 16, so it does not seem to be that. Yes of the operating system.
Apple is aware of this , so we do not believe that it will take long to solve this problem with the screens of its flagships that is bothering many of its users. Probably more than one has been given a good scare.
Complaints keep increasing
A lot of people are reporting this screen issue on their iPhone using social media, Reddit and other places. Many of them have come to an Apple Store to check their mobile by doing a diagnosis and they have been told that it is an iOS bug, although surely there is more than one person who has come across these lines and still does not know what they are due to. .
Among the comments in this regard, we highlight some like this:
I just received the iPhone 14 Pro Max last Friday (12/9/22). I noticed that when the phone wakes up, the horizontal lines flicker on the screen. It does it randomly, not every time the phone wakes up. Sometimes it’s just one line, sometimes it’s several.
Another highlights that it also happens when you watch videos before:
I have the same problem. But I noticed that it happens more often when you watch videos before the screen turns off. So when you wake him up later, he makes green lines.
The lines appear after turning on the phone and disappear after a while :
For me the lines even show once after turning on the phone as soon as the apple logo screen appeared. The lines disappeared after 1 second.
A user can be a white line on the screen:
Mine is doing the same thing, except it’s a single white line on the screen when the device wakes up.
The lines are not always the same:
Yeah, it’s not just 1 line always. There are several lines sometimes. It happens randomly. How could I get a picture? Well actually I recorded it using a different phone. It took me like 20-30 minutes to wake up the phone because like I said, it happens randomly, not every time. I’ve already taken it to Apple twice, and they told me the same thing both times. They told me it’s not a hardware issue because everything came back fine when they ran the diagnostics. They told me it has to be a software problem.
In several comments it is confirmed that it is a software problem:
An Apple support member said: We are aware of the problem and this is due to the drivers. It is definitely a software issue and an update is expected to come soon.
And the solution?
Many users have opted to turn off the phone manually , disable the Always On Display feature and reset the phone. You can try, although the only solution is to wait for an iOS update to solve it.
Now all that remains is to wait for Apple to rule to confirm what the exact problem is and fix it.