The charger does not recognize the cables of my electric car: a common problem that has a solution

Electric cars are assumed to be the final solution to the ban on diesel and gasoline cars in 2035. However, it is also true that today they still have certain drawbacks, including charging. In general, at present there are already those that can travel 600 and 800 kilometers on a single charge. This also means that managing charging issues is crucial, especially while away from home. And in it, there is the failure of the charger that does not recognize the cables of the car.

A recurring failure

The charger does not recognize the cables of my electric car

The situation occurs that we are on a trip driving our electric car and at one point we find ourselves with the need to charge the battery.

We approach the closest point, we find the charging station, but… but the cable is not the correct one, or at least the charger doesn’t recognize it.

This is a problem that has been repeated on different occasions, especially in electrified vehicles that are a certain age. But then what can we do? What is the reason why the charger of that station does not recognize the cables of my electric car?

It may indicate an incompatibility

Just because; the autonomy of electric cars can be (in some cases) a challenge to overcome . Also one of the most asked in dealerships. Those who already have an electric vehicle recognize that these are factors to which one becomes accustomed, getting used to charging the car at night or at work. Still, yes: it would be wonderful to charge wirelessly…

Wireless charging is one of the most advanced technologies in recent years, from mobile devices to electric cars. An example is the Drive 11, a prototype of the ‘park and load’ system, which unfolds on the ground, like a mattress on which the car is placed. But that is not yet so deployed, so we must continue to have the cables and the charger from the station.

We will have to do this by connecting the car through the onboard cable, but the charger system, either through its integrated screen or through the application that we must have installed on our mobile phone, tells us that it is not compatible. The same could happen if the cable belongs to the same charging column, but is unable to recognize the car .

Coche eléctrico cargador estación

What we should do

In this unfortunate context, the solution may be simpler than it seems. The first thing is to observe the situation of the blue status indicator on the charger control box. It may not light up, flash on and off, or even turn amber.

  • This may be because the connector between the house outlet and the charger control box is not fully seated in the charger control box.
  • To do this, make sure that this connector is fully inserted into the charger control box. When the connector is properly inserted, the tab on the connector is flush with the charger control box housing . If the tab on the connector protrudes from the charger control box, the connector is not fully seated in the charger control box.

On the other hand, and if this is not enough, we can also try it with another charger, since such an inconvenience may be due to a failure of the charger and not of the vehicle. If the same notice or notification remains at another charging point, we will have to call the company that manages the service station in question and, if they confirm that their chargers are operational and do not present errors, the manufacturer of our car .