Just a few days ago we were talking here about the many rules that are part of the TikTok community and all the reasons why your posts could be deleted from the platform or your account could end up being suspended. Now let’s go one step further: what if your profile has already been closed by the social network? How do you recover?
TikTok account suspended
The music and viral video platform has, as we already told you, a long list of rules that must be complied with in order to maintain a healthy and respectful environment within the social network. Nowadays it is very easy to incur many kinds of offenses through the screen of our phone and thanks to the “anonymity” and the false protection and feeling of power that we feel when publishing through a profile on an online platform. To control it, each service establishes rules that, as far as possible, they try to apply, so that in any case “outside the norm” they act quickly and under the protection of written “laws”.
The problem is that we don’t always read them – in fact, we almost never do. This can cause a fault to be committed sometimes without being aware of it, although, as the phrase ignorantia juris non excusat says well. There is also a rarer case: your account has been suspended and you are fully sure that you have done nothing wrong. Sometimes this happens temporarily due to the action of the TikTok antispam system , which automatically disables profiles that for example contain the logo of the social network, use the expression “free” or similar in their profile or publish a large number of likes and comments in a short period of time.
If you believe that the platform has suspended your account unfairly and by mistake, you should know that there is a way to defend yourself, requesting the recovery of your account. And that is just what we are going to teach you to do today.
How to request the return of an account
If your account has been suspended on TikTok but you are convinced that you have not done anything to make this happen, there is a procedure by which the user can directly contact the service to present their case and try to recover it. For this you have to write an email to antispam (at) tiktok.com and comment on your case, writing down the following information:
- Your TikTok username
- Explain what has happened: when your account was suspended, why you think it was an error and any other relevant information about your profile that you think is necessary to justify your defense
- It is worth mentioning that you have never violated any rule (if so, of course) and that you have a “clean” record
The good thing is that a human team (no automatic systems) is in charge of reviewing these cases, checking the requests and proceeding to immediate manual unlocking in case of verifying that the information is correct and the suspension should not have been carried out, so If you are right, you should have no more trouble recovering your account and continuing to enjoy the social network.
Good Luck.
