The Most Common Problems When Unlocking the Phone with the Face

Most mobile users are clear that having it blocked is a must. We have too much personal information inside for anyone to access and our images or messages. One of the preferred methods for a large majority is facial unlocking, but it can be more or less effective depending on how we configure it.

Common Problems When Unlocking the Phone with the Face

It does not matter what mobile model we have. The easy unlocking makes one of a camera that is in charge of recognizing our face to grant access every time it can read this data. This type of unlocking can give some problems if it is not configured correctly, but it does not have to give them if we follow the following tips.

Problems with face unlock

Does not allow to configure

When configuring the face unlock, we will have to use the elements that we normally use. That is, if we wear glasses, the ideal is to unlock with this element on . Likewise, if we have any type of difficulty in head mobility, most mobiles allow us to configure facial unlocking with an option for vision or limited mobility.

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Another important aspect when configuring the face unlock is to remove the screen protector from the mobile. This is an aspect that usually causes problems in the configuration of this unlock mode. We will have to make sure that it is well placed and that it is compatible with our mobile.

Face unlock does not work

On many occasions it is a security measure, so we will have to use the alternative method, either by unlocking it with PIN, Pattern or password. Likewise, if we have problems for the unlock to work correctly, we can try the following.

Hold it steady, upright and approximately 20 centimeters away from your face . Another solution is to use a soft, dry cloth to clean the top of the screen, as there may be elements that interfere with the reading. If we wear accessories such as a mask or dark sunglasses, we will have to take them off and try again.

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Similarly, bright sunlight often causes problems with facial unlocking . We will have to go to a more shady area and try again. Also, check that your mobile phone case is not interfering with the mobile’s infrared camera. The best method is to remove the case and see if the problem has disappeared . Finally, if we undergo an appearance change, the ideal is to delete the previously registered face data and configure the facial unlock from scratch.