The video platform has become an essential tool for many mobile users, who have turned their devices into authentic mobile televisions where they watch content with the same or more quality. If lately you are noticing problems when enjoying Netflix on an LG mobile, we tell you the possible solutions for these situations.
Many times the problems to reproduce a certain platform in a mobile respond to momentary errors of software, and rarely to the hardware, so the best thing without a doubt is to try some simple and often common sense methods to be able to solve those problems.
Close all apps in the background
Sometimes our mobile phone may have reached its maximum multitasking processing capacity, due to lack of memory, which can cause processes such as Netflix to not work well. In those cases it may be a good idea to enter the multitasking of the phone and delete everything that is currently running in the background, the release of that memory could give us the possibility to enjoy the app again normally.
Restart phone
Once again we start with the most obvious solution, but it is the one that has always worked on millions of mobiles and also on all those devices that have an operating system. Restarting can eliminate any type of corrupt information in the system that has prevented Netflix from starting normally, and allows you to load the app from scratch to enjoy it. Therefore the first thing you should try is that , if it has been working normally the most logical thing is that it will work again when you have restarted.
Delete app data
This is another of the most useful alternatives to make it work properly again. To do this we must enter the system settings of our LG phone. Click on the applications section, and select the Netflix app to enter its menu. Once inside we must click on “storage” and within this menu select the two most important options. One is to ” erase data ” and the other to ” clear cache “, each of them the most normal is that they allow us to start the application again and see the contents correctly. Along the way you may have to enter your identification data again, but nothing more. It is very likely that after doing you can use the application again normally.
Update or reinstall the application
It is worth checking on Google Play if our Netflix app has any pending updates . This may be why the current version does not work correctly. Therefore carrying out the update may allow the app to function correctly again. Another alternative is to reinstall the application, this should start from any possible problem that was causing the inability to use the app. It is one of the most effective ways to ensure that everything will return to its original state.
Check your network connection
It seems obvious, but sometimes we simply cannot use the application correctly due to lack of Internet signal . To do this, move from your current place, and check that you have enough signal, either from Wifi or mobile data.
Without HDR?
The main thing you should know is if your LG mobile is compatible with the HDR mode of the streaming platform. Here you can find an updated list of mobiles that are compatible with HDR on Netflix . If you are not on that list logically you cannot enjoy this mode. If it is compatible and the quality is not as expected, the most logical thing is that you do not have enough bandwidth, which should be at least 25MB per second .
