It has been about a year since Huawei made the EMUI 12 update official for its mobiles after some uncertainty after the veto by the United States. A new version that arrived loaded with new features for a large number of devices and that today is reaching the end of its deployment, although there are those who are having problems with it.
It seems that some users who still have an old version of the Chinese brand layer have not had the pleasure of getting this system update. In addition, they affirm that they do not know how to act in the face of this inconvenience, becoming a real headache for the community.
Updating to EMUI 12 is impossible
The problem has been reported by colleagues at Huawei Central, who have been in contact with several users who are facing this obstacle. According to the testimonials of the latter, most of those who cannot update their Huawei to EMUI 12 have smartphones that work under the EMUI 10.0 or 11 versions and even a few that did the same with EMUI 10.1.
These consumers indicate that they could not previously get the latest update and, in fact, some of those who are suffering from this problem cannot install the current security patch either . This is a real drama for the community since it is a fundamental requirement to get EMUI 12.
This problem related to the latest version of Huawei software is not affecting only one phone, but several models are involved. Among those named are the Huawei P30, P30 Lite, Mate 20, and Nova 5T , as well as other members belonging to the mid-range. There is nothing to worry about with the most recent releases, since cases of the Huawei Nova 9 already integrate EMUI 12 from the factory.
At the moment no more cases have arisen in other devices, although the truth is that it is a widespread inconvenience and that it also gave rise to talk a few months ago. This means that it is not new at all, since users have faced this situation on other occasions.
What can you do
If by some chance your Huawei mobile does not receive the EMUI 12 version of the customization layer, you will be interested to know that there are determining factors for this problem, starting with its progressive deployment . The one that was the global technological giant for a few years carries out the release of its updates in batches, so it is possible that its arrival on some devices may be delayed longer than expected.
In this sense, it is important to note that the availability of the patch may depend entirely on the country and region where you are. Also, there is a possibility that your smartphone has stopped receiving support from the Asian company. However, if your Huawei is eligible to get EMUI 12, it is quite likely that the main drawback will be the deployment dates.
Be careful, because the country and region selected for the Huawei ID of your phone may be responsible for the problem. This is because the Huawei ID is associated with a terminal and time zone. So it may affect the release of the update. Otherwise, if no matter how much time passes you can’t get hold of it, we recommend you contact the brand’s technical support.
