The Sony Xperia have many qualities, depending on the model and the range where they are, we will have some characteristics or others, but if they have something in common, unfortunately, it is the problems when turning on. Due to an error that has not yet been solved by purchase, over time our Sony Xperia may not turn on.
Luckily for all users, since it is such a common problem, there are several solutions that allow us to recover it without losing the data on our smartphone, unless the problem is more serious than we imagined. In the following explanations or methods, we are going to show you step by step what you must do so that your Sony mobile can turn on without problems, trusting that one of the following solutions will allow us to recover it again.
Why happens?
Misfires on Sony mobiles are more common than we think. For this reason, it is important to know each of the main reasons or causes that may have led to us being in serious trouble of not being able to use the smartphone.
battery fault
One of the main and most common reasons why our mobile does not turn on has to do with the battery, since without it it will be impossible to turn it on. When connecting our mobile to the power we will have to see if the notification LED lights up , otherwise the problem may be in the charger and we will have to try another one or through a USB cable directly to the computer.
It may be the case that the battery has become out of calibration or needs more time to be able to turn on, so we recommend that you leave the mobile plugged into the power for at least 1 hour and later try to turn it on, trusting that now yes luck be with us. The most advisable thing is to do it with the original charger , although if this no longer works, we can try with the charger of another mobile that we have at home.
Error generated by accessories
Although it is not usually very common, the different MicroSD cards of our mobile phones may be causing an error that prevents us from turning it on, the most advisable thing is to remove it and do the same with the SIM card of our operator.
If we have some headphones connected through the audio jack, we must also disconnect it, because the problem could also come from here.
Does the screen fail?
Another possible culprit, which we have not taken into account, is that the black screen of the Sony is due to the hardware of the device panel of this firm and not the software itself. Therefore, we must try to see if the terminal emits any type of sound. If so, the culprit will be the display of the terminal and it will not be a generalized thing on the smartphone. Otherwise, we must try the following solutions that we will explain below.
What solutions do I have?
After having tried to find the real culprit that we cannot turn on the Sony Xperia mobile. It is time to go on to see the solutions that we can have within our reach and that, in most cases, will work for us. Of course, we must bear in mind that they will do so as long as it is a software error and not a hardware failure. If it were this second case, we will only have to go to the company’s technical service to claim the guarantee, if it still had it.
Do a force restart on the Sony Xperia
In the event that our Sony Xperia mobile is still off and with a black screen, we are going to force it to restart, to do so we have two methods, neither of which will delete anything from the smartphone. The first forced restart is 10 seconds and consists of pressing and holding the power button for 10 seconds , until the smartphone vibrates three times and then we release. With this the smartphone will turn off completely and turn on again.
The second method is more advanced and we will need a watch or stopwatch to carry it out. First of all, we will hold down the volume up and power buttons for 120 seconds , ignoring what appears on the screen or the vibrations. After this time we release and connect the smartphone with the charger, until it seems that our mobile is charging and you can turn it on.
Update your mobile with Xperia Companion
In the event that none of the above has served to turn on our Sony Xperia, we will have to resort to the Sony Xperia Companion software, although this will delete everything that we have stored on our smartphone. To start with this repair, we will first have to download the program on our Windows or Mac computer and carry out a simple installation.
Then we will open Sony Xperia Companion on our computer and connect the mobile to the computer. Click on Software Repair and follow the steps that it asks for, until our mobile eliminates all the files and problems, to reinstall the latest stable version.
Do a hard reset and start over
If despite having completed all the steps this does not work, we can only try to perform a hard reset that will delete all the files on our mobile and leave it as the first day. To do this we will have to perform the following steps:
- Press and hold the power button and volume up until the phone vibrates or the Android icon is displayed.
- Using the volume up and down keys we move and with the power button we enter.
- We place ourselves on the ‘ Recovery Mode ‘ option and enter.
- Now we place ourselves on the option ‘wipe cache partition’ and press again to enter with the power button.
- After a few seconds we will return to the same menu, but this time we go to ‘wipe data/factory reset’ and enter.
- Finally we select the option where it says ‘Yes’ and wait for the smartphone to delete all the content and turn on again.
