Problem When Playing Videos on Xiaomi Mobiles: How to Fix it

The problems to play videos are not exclusive to Xiaomi mobiles but it is true that in recent weeks some users, such as those of the Redmi Note 8, have faced this annoying failure that prevents normal viewing of the videos stored in the gallery of the phone.

If you are one of those affected by this uncomfortable problem, the solution is always in a couple of gallery-related phone settings, guilty of not being able to watch videos on Xiaomi mobiles .

Try another app

The first and most logical thing is to detect if the problem is related to Xiaomi’s own gallery app or to another topic on the phone. Therefore, the easiest thing is to download a gallery app different from the one offered by default by the Chinese brand mobile or an external video player to see if the problem is replicated.

This is surely not the case, so we must “fix” our reel of photos and videos after being, in all likelihood, the culprit that we can not watch videos on Xiaomi .

Fix Xiaomi gallery

If with another app the videos are seen without problem, we must verify that the gallery has access to the mobile storage where we keep our files and, if it still continues to war, we will have to “reset” it.

Set gallery permissions

By default, the Xiaomi gallery , being a system app, usually comes with the necessary permissions granted. However, for some unknown reason, it may not have access to the mobile storage where the videos we record with the camera are stored.

Almacenamiento galería

Open the phone’s Settings menu and look for the Applications options. Inside select the Permissions menu and locate those related to Storage. This is where you should find the Gallery app, click on it, and allow access to the phone’s internal memory .

Restart the gallery completely

If after granting the necessary permissions to the Gallery you are still unable to play videos on your Xiaomi mobile , perhaps something has affected your phone to corrupt the app. In this case, you have to leave it “new” by deleting all your data from the phone.

Almacenamiento galería

In this case you should look in the Applications menu of the Mobile Settings for the App and select the storage options. Inside you will find the options to Clear cache and Clear storage that, without deleting the photos and videos from your phone, will leave it as newly installed.

To restart the mobile

This would be enough to end the problem when it comes to watching videos on Xiaomi mobiles as there is no more where you can touch. If the failure persists, you will have to do a Hard Reset to your Xiaomi mobile to return it to its factory state, before making a backup of all your data because, now, you are going to lose photos, videos and all types of files hosted in the phone.