If you’re not getting notifications on your iPad or have trouble getting them from time to time, maybe you should ask yourself if it’s normal. At first it is not usual for this to happen, since they are devices prepared to receive this type of notifications in their corresponding panel and even with pop-ups in real time. That is why in this article we help you to clarify the possible causes of the failure.
First of all, check your internet connection
Most applications with the ability to send notifications do so through the internet. Email notifications, interactions on social networks, the latest news from a digital newspaper or iMessage from your friends are just one example of the notifications that require being connected to the internet to be received on the iPad.
You may be receiving these notifications late or intermittently due to a poor internet connection. Therefore, the first thing you should check is the device settings. If you are connected to a WiFi network, you must check that it is correctly connected, with the password correctly entered and with sufficient signal. The same is true if you have an LTE iPad with a mobile data rate. Any problem in this regard should be consulted with your telephone company, which will be able to determine if you have any type of incident with the router or your data plan.
If the notifications arrive, but do not sound
It is possible that you can be receiving notifications on your iPad without any problem, even arriving at the correct time. However, this possibility is not contrary to the fact that the instant notification on the screen does not sound or is not received while you are doing other things with the device. This can be mainly due to two causes.
Does your iPad have sound?
Perhaps this question may seem a bit obvious, but it is a more common failure than you think. It is possible that inadvertently you muted the device or lowered the sound of the notifications to an almost imperceptible level and therefore you are not receiving sound alerts with each notification. For this we recommend going to Settings> Sound and vibrations to check that everything is correct.
If the sound is active, it may be the speakers that are failing. This problem is more tedious if it occurs, although to verify that it is we recommend that you put a song or make a call or something similar. If you detect that it does not sound or is heard very low, it could be that they were dirty or completely damaged. We therefore recommend taking a look at the article in which we explain what to do with sound problems on an iPad.
Check do not disturb mode
There is a function in the iPad inherited from the iPhone that allows you to have the device free of sound and visual warnings. This Do Not Disturb mode is great when you want to enjoy a movie without interruption, focus on an iPad task without distraction, or not receive notifications if your computer is locked. However, it may be that you are not in those positions and you have this function activated by mistake. Normally, a banner appears on the notification screen indicating that it is activated, although you can make sure by going to the Control Center or Settings> Do not disturb.
Most importantly: check that they are activated
Another case that perhaps seems to be obvious and that nevertheless brings headaches is that of not having notifications activated. Either in general or in a specific app, we can choose the type of notifications we want to receive: sounds, pop-ups, icon balloons … All of this is managed from Settings> Notifications , going one by one for each of the applications installed on the iPad.
Solution if the software is wrong
If you’ve checked all of the above and are still having trouble receiving notifications, the software may be playing tricks on you. If the version of iPadOS you have contains a bug it is necessary to update to a more recent version, so we recommend going to Settings> General> Software update to download and install the newest iPadOS update, if any.
If there is no pending update or you installed it and it did not solve the problem, you can use the most radical method to end any type of problem related to the software: completely format the iPad . It is also important that this restoration is complete, so it must be done with a Mac or Windows PC through iTunes or Finder. In addition, when you have formatted the device, you must configure it as new without loading a backup copy, since this could bring back the problems. Of course, stay calm for some data that is synchronized with iCloud such as photos, calendars, notes and others that appear in Settings> your name> iCloud.
Go to Apple if you can’t fix it
If despite having followed all the advice shown in this article you have been unable to correct the problems, it is best to go to an Apple Store or SAT (Authorized Technical Service). In these places they have qualified personnel and precise tools to determine the exact origin of the problems. There they will offer you a solution that you can assume or not depending on the cost, although it is even possible that it will be free if it is due to a factory problem and the iPad is still under warranty.
