There is no more tedious failure on a device like an iPad than that it shuts down on its own unexpectedly. This is surprising even when you have enough battery for it to be on. For this reason, in this article we show you the possible causes and solutions to this failure.
If the iPad shuts down while having a battery
This is one of the most common cases. Whether it is 2% or 100% battery, it is not normal for an iPad to turn off by itself without pressing the button. Perhaps the problem could be that the battery is not properly calibrated . What happens when a battery is in this situation? Well, it shows a non-real percentage on the screen, although this does not mean that its deterioration is important. To calibrate the battery you must follow these steps:
If the previous calibration process has not helped you to fix the problem, it is very possible that the battery is deteriorated . This is normal with the passage of time, since it is one of the components that suffers the most with use. It may even be that if the battery is new it may have been defective. Therefore the best advice we can give you regarding this is to contact Apple technical support or one authorized by them. The repair could be free if it is a factory defect or if you have contracted AppleCare +, otherwise you will have to pay a price of 109 euros . In the event that it is not possible for you to physically go to technical support, they will be able to collect the iPad from you at home, but it has a cost of 12.10 euros for shipping costs.
Has the iPad overheated?
There are several factors that can influence an iPad overheating. If you perform complex processes that require the full power of the processor, see advanced video editing, it is normal for the device to get warm. Temperatures higher than those recommended for use can also be decisive.
Overheating of the equipment can be detrimental to some specific components and the device in general, even leaving it unusable. However, iPads, like iPhones, have a protection system that makes them turn off when a very high internal temperature is detected. Therefore, this could also be the reason that your iPad shuts down unexpectedly, although a message is usually displayed on the screen informing about the reason.
Check the iPad software
The operating system of the iPad, despite being fully optimized for these, can bring a specific failure. The first thing is to tell you that if you are in a beta, the reason for the device and apps restarts could be linked to it. Therefore, it is recommended to delete this trial version and return to the latest stable version released by Apple, in such a way that the bugs caused by this type of beta software are eliminated.
Although you are not testing any beta of iPadOS, the software is not yet ruled out as the cause of these failures. It is recommended to go to Settings> General> Software update and check if there is a more recent version of the operating system and, if so, download and install it.
Another possible problem derived from the software are the so-called junk files , which are those elements that are not visible but are present on your iPad and generate failures that prevent the device from functioning properly. Well, the way to completely eliminate these problems is to perform a clean restoration of the software , which is only possible by connecting the equipment to a computer. Either through Finder on macOS Catalina and later or with iTunes on macOS Mojave and earlier and Windows, these computers are required to perform a full system format. Once you have completed it, you will have to configure the iPad without backup.
RAM problems? Other failures?
Once the previous problems have been ruled out, there are hardly any reasons why your device has failures. RAM is a component that can also cause unexpected reboots on an iPad. It is true that in computers it is more common to find them, but not for that reason the tablet is exempt from problems derived from the fact that this component is defective.
Knowing if it is really the RAM that is failing is not an easy task at first glance, so it is necessary for Apple technicians to run a diagnosis with which to check if this is the fault or not. Any other related to hardware will also be detected by the company’s experts or those authorized technicians. Therefore, go to the Apple support website and try to make an appointment so that they can find out once and for all the problem and can offer you a viable solution.
