If you have an Apple TV and you are noticing that it becomes excessively hot, we are afraid to tell you that it is not normal. This is not a device that a priori is focused on getting the most out of the processor, except in some cases, so it should not be a computer that overheats. Below we analyze what may be happening so that you find a solution.
Protection against overheating
First of all, don’t worry if your Apple TV gets excessively hot and you’re afraid it might catch fire or something similar. As in an iPhone or iPad, these devices have a temperature control system that will keep the device at a stable temperature and when it is not, it will warn you of it, preventing you from using it until it reaches a temperature It is not dangerous for the device or for you.
Tips to consider
It seems obvious, but if your device is located in an area where there is excessive heat and / or humidity , you should not use it. It is not even recommended that Apple TV be stored in such a place, even if it is not being used. It is recommended to always use it in dry environments and that they are kept at a temperature that does not exceed 35 degrees Celsius. In the same way, it is recommended that you not be in excessively cold places, since this could also be an unfavorable environment for the Apple TV.
The surface on which this device is placed is also key. If you have a radiator nearby, a device that also emits heat or the surface it is on has materials that heat up easily, it is best to move them. It is true that something like this is not always available, but try to always have it on surfaces that are more or less cold or dissipate heat well.
It is also advisable that at times when you notice a greater concentration of heat in the device, you keep it at rest for a few minutes . This will cause all open processes to be closed and the performance of the Apple TV to go down, thus having a lower demand on the processor and therefore greater energy efficiency.
If it happens to you playing video games
This is one of the exceptions that we find in terms of demand. The Apple TV can become an excellent game console for games of all kinds, both those included in the App Store and those of Apple Arcade, bridging the gap with devices adapted to it such as PlayStation or Xbox. Precisely the fact that it is not a device thinking about and for this functionality makes it sometimes overheat if it is demanded a lot.
The more recent your Apple TV is, the better processor it will have and therefore it will enjoy a greater optimization of resources. It can be considered normal in any case that the device gets hot. If you think in any case that it is not something normal, perhaps you should contact Apple (last two sections of this article).
If the Apple TV is making a strange sound
If, in addition to heating, you notice that the device emits a strange sound such as buzzing or even sounds that resemble sparks, even if they are not, it is possibly the processor that you are listening to. It is not usual that this chip can be heard and even less so if it is not by placing the ear close to the body of the device. If you find yourself in this situation, it is more than likely that it is a manufacturing defect. We therefore recommend that you read the last two sections of this article.
What to do if it is under warranty
When an Apple device is still covered by the warranty, it is often easier to access certain free repairs. You should make an appointment with the technical service, tell them about the situation and have them run a diagnosis that identifies the origin of the problem. If it is verified that it is a factory defect totally unrelated to your use, they will probably offer you a new device at no additional cost. If not, they will offer you the same solution that they would offer you if they no longer had a warranty.
Options if you no longer have warranty
If you find yourself in this situation, Apple will offer you different repair options depending on the source of the problem. The case of Apple TVs is usually special in some cases and is that instead of being repaired at the moment you are offered a reconditioned and fully functional model. Of course, you will have to pay a price for it if it is a problem not covered by the warranty.
