The Moto G6 Plus is one of the phones with the best price / quality ratio from Motorola. However, as with other terminals of the firm and many other brands, it is not without problems. In the case of the Moto G6 Plus, it is the Wi-Fi section in which it limps and with which users have more problems. However, it is something that also has a solution.
Wi-Fi is essential in our mobile phone. It allows us to connect to the Internet either in public or private networks. Possibly it is at home where we use this technology the most and that is where problems usually arise. Moto G6 Plus users complain in the forums that the Wi-Fi of their device is slow or does not connect correctly, in addition to experiencing connection cuts.
How to fix the problem
Reset network settings
Users who are having problems with the Wi-Fi of the Moto G6 Plus are sharing a solution that works in most cases. This happens by resetting the network settings. To do this we go to Settings> Internet and networks> Now we select the three points in the upper right> Reset network settings> Reset settings . Keep in mind that any Wi-Fi network or Bluetooth device previously stored will be deleted.
Connect with the WPS button
Many of those who are unable to connect via Wi-Fi, are finding the solution when trying to connect via WPS. This method makes a fast and direct encrypted connection between our router and the mobile. This avoids any possible conflict with passwords. To do this we go to the Network Settings of our Moto G6 Plus and click on the WPS button. Now we will have to do it on our router and wait for the connection to be established.
Manual connection
Another method that is giving result to make the connection satisfactorily is to perform it manually. To do this, we must select the option “Add network“ in the Wi-Fi Settings . Then we will have to write the name of the network and select “Advanced Options” and check the Hidden Network option. The connection should be made without problems.
Motorola’s recommendations
Motorola is aware of the problems of the Moto G6 Plus, so the brand makes some recommendations regarding possible Wi-Fi connectivity problems. Therefore, if the phone cannot connect to the network, we will have to take into account the following aspects:
- Verify that the wireless network is within range or that the signal is not too weak to establish the connection.
- Check the signal bars to make sure you have a strong connection.
- Re-enter the password in the phone being sure to enter the same one configured in the router.
- Verify that the type of encryption and security settings are the same on the router and phone.
- Disconnect the router’s power supply and turn off the phone. Now connect the router first and wait a minute. Then turn on your phone.
- We must check other connections such as Bluetooth. If we cannot connect, we may have a hardware error with the device antennas.
