One of the most annoying failures that can occur in the day to day of a MacBook is related to its integrated battery. This problem can end with the fact of having some autonomy in this sense with the computer that is designed for it. In this article we will tell you all the details to be able to solve this problem before going through the company’s technical service.
Check the charger you are using
The charger is always a critical point when dealing with one of these battery problems. On some occasions it may happen that the problem is present in the charging device itself and not in the battery as such. That is why it is always advisable to use another USB-C charger to be able to perform the corresponding test. It should also be borne in mind that you must always use a charger that has adequate characteristics for the battery you have in your computer. For this, you must confirm the voltage as the power necessary to recharge it in an adequate way.
Cleaning first of all on your computer
Keep in mind that the inability to charge your computer’s battery may also be due to the cleaning of the ports. It is important to always have them as clean as possible so that the charging cable can interact in a correct way. The presence of dust or a simple lint can end up causing you not to insert the cable properly or not to transmit the power in a correct way. That is why you must take into account that it must be cleaned but always dry and never introduce water through the charging ports as it may be obvious.
The best way to do this is by using a simple swab that can be easily inserted to clean the charging port. The important thing in no case is to introduce something sharp like a needle that can end up causing internal damage to the port.
Reset the Mac’s SMC
The SMC is the system management controller that is in charge of the battery, fans, and many other features. On many occasions, this controller suffers from problems of which no notice is given in a clear way, so the most prudent thing is to reestablish it. In this way, it is finally possible to have a controller as if it were new and with the parameters reestablished. That is why in many cases this is the easiest way to solve problems that may be had with the battery, such as not entering any type of energy.
To be able to reestablish it, you simply have to follow the following steps:
- Turn off the MacBook.
- On the keyboard, hold down Control (left side) + Option (Alt) (left side) + Shift (right side of keyboard) at the same time.
- You must hold down the three keys for at least 7 seconds.
- After the time has elapsed and without having to release the keys, press and hold the power button at the same time.
- Hold down the keys for 7 more seconds and release them.
- After waiting a few seconds, you can press the reset button again to start your Mac.
From that moment the controller will be fully reset and will return to a factory state as such. The problem from then on would be solved, being able to reconnect. These are the steps to follow to be able to reset the SMC if you have a Mac with a T1 chip. In the event that this is not the case, it is much easier since you simply have to press the Shift, Control and Option keys on the left side and the power button for 10 seconds while the Mac is off.
Restore the operating system
Although the fact that the battery is not recharged at first may be related to the hardware itself, the truth is that the software is also quite heavy. The presence of different bugs in the system can end up causing this problem that can be so troublesome. The battery management system as well as the charging port is controlled by the operating system.
For this reason, in order to exhaust all the possibilities, even though the SMC has been restored, it is advisable to perform a complete restoration of the operating system. But it is not necessary to limit only to reinstalling the operating system but the best thing is not to carry out a restoration from a backup copy. In this way you will have the computer as if it were just out of the box with all the software problems solved regarding the management of the battery and the rest of the components.
Check the battery status
In a native way, the operating system includes a functionality to be able to check the battery status of a Mac. To do this you simply have to enter the system preferences and enter the section that says ‘Battery’. Again you must click on ‘Battery’ again. Once you are here in the lower right corner click on ‘Battery condition’ to check the status. Here you will see the status ‘Normal’ or ‘Repair recommended’. If you are in this second case, you should consider changing the battery as we are going to comment on below.
Contact Apple to request repair
In the event that the state of the battery is not the most optimal it is possible that it is already quite deteriorated. And although everyone thinks that this only causes worse performance, the truth is that it can go much further. On many occasions it ends up causing that it cannot be recharged in a correct way, indicating that it should be completely replaced.
If you have already tried everything that we have discussed in this article, it is time to go to the technical service. It is best to contact Apple itself to be able to carry out the repair at an Apple Store or an authorized service. This guarantees replacement by the best professionals who know the inside of a Mac and above all to guarantee replacement with totally original parts. This is something that you cannot get in an unofficial site where in the end it can be much more expensive to have second-hand pieces.
And it is that the price is one of the great ‘problems’ that you can get to have. In the event that it is not a factory failure, you will not be able to carry out the free battery repair since if it is due to a failure due to the passage of time you will have to pay for the repair in full. That is why you must be clear about the failure that is presented to know how to act.
