Spotify is one of the most used services to listen to music from mobiles today, although it has great competition in YouTube Music, Apple Music and other music streaming services that offer free music, although they have a payment plan with the same price.
Precisely because it is one of the most used even to listen to music in the car, it is also one of the ones that most users express some complaints or seek how to solve their problems, and that is that you can find one of them while you are listening to music, even though contract your payment plan.
Spotify does not work because it is down
Although it is not the most common, sometimes it is the case that the app does not work because it is down. You will realize that this is the case if you consult social networks or the Internet if it happens to someone else, if you see that it fails on all your devices and the data connection is fine or if you confirm it in services with Downdetector .
If this is the case, all you have to do is wait for it to be solved, since the problem is with the service itself and you will not be able to do anything. At most contact so that they give you an answer as soon as possible.
As it is such a used service, the most usual thing is that it will be solved soon because they will be working on it as soon as they are aware of the situation.
punctual problems
If Spotify is blank, not working , has performance issues, or is very slow , it could be due to a larger problem, but it could also be something specific with your phone or app.
In this case, the best thing you can do to verify that this is not the case is to try closing the application and reopening it . If it doesn’t, it’s best to restart. In many cases, with this simple action you will solve the problems of Spotify and other services on your mobile.
It won’t open or crash on your phone
First of all, you must check that what happens is that it does not work on your mobile, so you can try it on your computer or enter from another person’s mobile. If it is your device, you will have to force close and restart the application or mobile as we have said before.
Although there are other reasons why it could happen, which is that there are pending updates that you have not installed, or that you have updated to another version that does not work correctly, which would force you to go back to the previous one if nothing else goes.
You can also try to clear the data of the application from the settings of your mobile, in applications, searching for Spotify and the option to clear data and cache.
Audio is missing or noisy
If you hear a very annoying noise while playing your audio, you should check that the problem is that your Internet connection is not fast enough. Check the Internet speed, try to switch from data to WiFi or vice versa, and make sure that the problem is not with your connection.
Also check that you have not activated the data saver feature on the service, as this may result in lower quality playback. You can check it in the app settings on your mobile.
In addition, if the music is not heard, you can do all the previous checks for specific problems, with the app and with Spotify, although it is worth checking if you do not have the mobile on silent and if the sound works. In the latter case, try other music, audio or call services, whatever you want.
Can’t find your playlists
Most likely, if you can’t find them when you want to listen to the music you like and that you have saved in your playlists, it is because you have accidentally deleted them, so what you can do is recover them.
Open the Spotify website, log in and go to the Recover playlists option to finally click on Restore. They should reappear.
The functions of your premium account do not work
If you have the premium version of the app and some features are missing or it doesn’t allow you to download the music you’re interested in, something that happens more often than you think, the best thing to do is to log out of your account and log back in. .
Also check that you have not reached the limit of downloads, devices or any limitation of the service that applies to you. If there are more devices than you’re entitled to, go to Spotify settings and click Sign Out Everywhere to sign out only on the devices you’re interested in.
