How to Know What is Wrong with Your Samsung Mobile Before Repairing It

The daily use of the mobile is practically a fact that nobody can ignore. But, that does not mean that a smartphone does not have different functions or secret elements that we still have to discover little by little. In addition, some of these will help us to know if our Samsung mobile continues to work as it should or has some type of problem which we had not noticed.

Many devices have different tools to find out if their components are OK or if any of them are faulty. As, for example, Samsung mobiles have a tool that will allow users to discover if everything is working correctly without having to have extensive knowledge of the matter, having to resort to an expert technician or use an application.

Interactive controls to discover mobile bugs

If you want to know if all the hardware components of your Samsung mobile work as they did on the first day, you will not need to seek help from anyone. More than anything, because the South Korean manufacturer has greatly facilitated this, thanks to One UI , since it is characterized by being one of the heaviest layers of Android.

Samsung Members

Although what is really interesting is the application found in some of the models of the Asian manufacturer, Samsung Members . Users who have access to it, will be able to do all kinds of checks and not only that, but they will have other great advantages. However, here we are interested in the Interactive Checks or interactive controls.

With it, it is with which we can test each of the hardware components of our mobile device. And, this tool allows us to analyze them so that we are aware of if any of its elements have problems, since it is normal that different errors occur due to the daily use of the mobile.

How does this tool work?

This function, whose name could vary depending on the version of One UI and Android, will tell us how the components are, such as the battery, the speaker, the touch panel or the camera, although these are just some of the components of the device that they can be tested with this tool.

Controles interactivos de Samsung

Therefore, we are going to see how it works and if your smartphone will be able to use these interactive checks correctly. Luckily, the operation of this tool is very practical and easy to follow, so in just a few minutes we will know if everything is correct or not. The steps to follow are those:

  1. Open the Samsung Members application on your Samsung device (you will need to be registered).
  2. Access the Help tab, which appears at the bottom.
  3. And under the section “How is your phone working today?”, You will have to click on Interactive checks or interactive controls .
  4. After this, we will enter a menu in which each of the components will appear, which we can analyze to find out if their operation is correct. Therefore, we will have to click one by one, in which we are interested to know if it is okay. As they finish the analysis, if everything is in order, we will receive a blue tick in said Interactive Checks menu. But, in the case of failure or error, it will appear in red.

With this extra function that comes in Samsung Members we will have to forget forever about installing third-party apps, and thus save storage and possible viruses. In addition, it is recommended that we use it from time to time to check if all the components of our mobile are still like the first day.

Do all Samsung have this function?

In 2016, the Korean manufacturer presented its Samsung Members tool to the world, which was developed with the intention of providing support for those users who had a Galaxy terminal. And all with the aim of making them feel that their terminals were better cared for. With the passage of time, this proprietary app has evolved and contributed to the company’s mobile devices, even offering news every day. But, unfortunately for many, it is not in all Samsung terminals.

This Samsung tool began to come pre-installed in the last Galaxy terminals that were coming onto the market. So, if at the time you decided to delete it, don’t worry, because you can download it again through Google Play. The negative side that we mentioned is that, still, if you do not have a smartphone from the Galaxy family, you will not have the possibility of having it.

Use a hidden One UI menu

If you do not have the great functionality of interactive controls in your terminal of the Korean brand, you do not have to worry. And it will not be necessary to use a third-party app to analyze your mobile, since Samsung includes one that we can access by typing a simple code.

To access this function, which is hidden at the system level in those mobiles that have One UI . Therefore, it is only accessible by means of a telephone code. In addition, Android smartphones still keep a large part of these codes, such as the ‘* # 06 #’ to check the IMEI number.

one ui

However, in this case, you will have to type the ‘# 0 #’ in the native call app of your mobile device. After this, a kind of grid will appear on the screen in which it will show us the different levels of verification of the terminal, from the sensors, screen, sound to the S-Pen, in case we have a Galaxy Note.

With it, we can run the tests one by one to find out if the phone works well, or if there is some kind of error. But, as we mentioned before, this secret menu is only incorporated in terminals with One UI , or in its vast majority. And, in addition, accessing it will not cause any type of damage to our smartphone. Once inside, we will also have the possibility to go back to the checks menu at any time. But if we want to go back to the mobile desktop, we will have to restart it.

Fix problems with Samsung Members

In addition, this tool will not only offer us a section to discover the possible operating problems of our terminal in the easiest way. But also, it will offer us an option to optimize its operation. The steps to enter this alternative are as follows.

samsung members diagnostico

  • First we will have to open Samsung Members in our terminal.
  • Click on the Help option, which will be located in the lower menu of the screen.
  • If you want to optimize your phone, go to Automatic checks or automatic checks , which is not the same as interactive checks or interactive checks.

This first option will allow us to optimize the operation of your device, while the second will tell us that it is failing on our mobile devices. This means that the first one will do an analysis and fix any errors that it can fix itself.