When we have been with a mobile phone for some time, the most common thing is that we begin to experience certain problems when doing some processes with it. This is accentuated when we experience certain experiences that make us panic and in which we surely think that our iPhone has become useless. One of them is, obviously, the same moment in which we see that our phone has been hung up on the Apple startup logo.
First of all, and to keep you calm, this is a problem that, of course, is not only happening to you, but is common to many other users who also have their mobile phones hang at this point. Something that is certainly not very common, but it can be very annoying and worry us. Despite this, there are simply two of the most possible options that may be taking place.
Occurs when restoring a backup
The most normal case if what we are seeing is the Apple logo is that it is due to some kind of problem with restoring a backup. In this case, we will not only have to be seeing the Apple logo , but, in addition, we will also have to be doing the same with a progress bar that will indicate how the backup restoration is going. In this case, we will have to follow the following steps as indicated by Apple’s own support.
Previously, we are told that to follow these steps, the progress bar should not have moved in an hour, so, if not, we will have to follow this procedure by putting the mobile phone in recovery mode :
- Press and release the volume up button.
- Do the same with the volume down button.
- Hold down the side button.
- After this, keep holding the side button until you see the recovery mode screen .
Once you have done this procedure, the mobile will start a reboot that will try to return its state to what it was before this backup restoration process. This process can also be done by easily restoring the iPhone from our computer , this being a process that will take a little longer.
performance issues
Although it is not so common, there may be some type of problem in the performance of the phone, in this case not seeing any type of progress bar, but simply the Apple logo will appear when turning on or restarting the terminal . In this case, we are talking about a problem in the phone’s performance and in the way our phone starts up.
This will be a much more serious problem than we initially thought, because at first, there is no other solution than to enter recovery mode again.
In any case, the most coherent idea in the event that we are faced with this failure that shows us the Apple logo is based on still going to a technical service professional who can help us . They will know how to proceed and try to avoid losing all the data, since, in our case, we can basically choose to restore the terminal. For this, since we cannot use the smartphone, we have to rely on a computer and try to generate a backup, if we do not already have it.