When we are about to make a trip it is important to inform ourselves of the possibilities offered by the roaming service of our operator. In the case of Lowi, we can enjoy international coverage wherever we are, but the more we inform ourselves before a trip the better, since this will avoid surprises in the bill.
If you are planning to travel abroad soon, before doing so, it is recommended that you check the conditions of the roaming connection to keep in mind what your rate does and does not cover depending on the country you are going to travel to. In addition, it should be remembered that, even if we are abroad, we can continue to consult our consumption with Lowi through its application. It must be borne in mind that, depending on the means of transport in which we are going to make the trip, in some cases, roaming will not work.
Important information about roaming
Through the Lowi website we can comfortably check the cost of calls or the Internet connection depending on the country to which we are going to travel. It is enough to select the country from where we are going to make the call and the country to which we want to call to know the amount that we are going to be charged per minute , as well as the call establishment and the cost that will have to be called while we are in another country.
Keep in mind that if we are near the border of another country, our device may try to connect to the most powerful network and that this affects the price of roaming use. To avoid this type of negative surprises on the bill, the best option is to select the network manually on our device. In this way, if our phone receives a stronger signal from another mobile network, it will not connect to it automatically.
In addition, we have to take into account that from June 15, 2017 “reasonable and non-abusive traffic in roaming from a country belonging to the European Economic Area (EEA) to one of those countries, will be counted as national traffic, in the The same conditions applicable to the contracted national rate. The countries included are: Germany, Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Gibraltar, Greece, Guadeloupe (French Caribbean), French Guyana (French Caribbean), Holland , Hungary, Ireland, Iceland, Mayotte Island, Italy, Reunion, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (French Caribbean), Norway, Poland, Portugal, United Kingdom, Romania, Sweden and the Vatican ”.
The data limits for Lowi open data packets are as shown in the following table:
In these means of transport it does not work
Depending on the means of transport in which we are going to make the trip, the use of roaming will be restricted . For example, if we are going to take a cruise, Lowi has restricted the service of its lines due to the high cost of using the maritime coverage network . As it happens in airplanes, Lowi also has restricted the use of the air coverage network to avoid that his clients have scares in the invoice.
Finally, we also have to know how to differentiate between the cost of an international call or a roaming call . The difference is simple. International calls are those we make from Spain to any other country. On the contrary, roaming calls are those we make when we are in a country other than Spain.
Therefore, regardless of the rate you have contracted with Lowi, it is good that you take into account all the aspects that we have discussed in this article so as not to get surprises on the bill after you return from your vacation.
