On many occasions there may be problems with the Internet connection. We can see that the speed drops, that we do not have good coverage or that we cannot even connect directly. What to do in those cases? In this article we are going to talk about 5 main steps that you should take if you have problems with your Internet connection. In this way you will be able to correct common failures and make your network work normally again.
Steps to fix connection failures
If you have come this far, it is because you have problems with your Internet connection. You try to navigate and you see that you do not have access or it is constantly cut off. These simple steps can come in handy to solve many of the common problems that usually appear in these cases.
Reboot the router and computer
The first thing you should do if you have problems with your Internet connection is to try restarting both the device and the router . It is something as simple as that, but in many cases it can solve problems. Sometimes the system is caught, some process is causing problems or the router itself has become saturated.
Now, in the case of the router, it is not enough to turn it off and on quickly; what you should do is keep it off for at least 30 seconds and then turn it on again. In this way the restart will be correct in the router.
Check cable and Wi-Fi
Does the connection work only via Wi-Fi or only via cable or, on the contrary, is it a general problem? It’s another step you need to take to troubleshoot. What you are going to do is really check if the failure is from the wireless network or if it also affects the cable and, therefore, the entire Internet connection.
If for example you see that it works by cable but not by Wi-Fi , you can focus on trying to see what happens with the wireless connection. This way you can rule out errors and find a solution as soon as possible.
Update all
One more step you need to do is make sure you have everything properly updated . This especially includes the operating system, such as Windows, but also the network card. There may be version conflicts and that will prevent you from connecting to the network normally.
To update Windows you have to go to Start, go to Settings and enter Windows Update. In the case of the network card, you have to go to Start, enter Device Manager, Network adapters and there select the corresponding card and click Update driver to have the latest version.
Check installed programs
The applications that you have installed can be a major problem to have a good Internet connection. For example, an antivirus, firewall, or even a VPN could affect it. They could be blocking your connection without you knowing it. Also other programs that you have installed and for some reason do not work correctly and are interfering.
Therefore, what you should look at is if you have recently installed something or if an application has been updated. This will help you to have a broader understanding and see what could be the problem that is causing you to not have Internet.
Reset the network
The fifth step you can take is to reset the network. Sometimes there are driver issues or some misconfiguration. That can make it not work well. You can always reset the network values and go back to how they were before. This way you will solve many errors that may exist.
In the case of Windows, you have to go to Start, enter Settings, Network and Internet, Advanced network settings and hit Network reset . This will allow you to return to the original values and correct any problems that may exist.