You may have decided to change your mobile because yours has broken down, it has little life left or you are looking forward to enjoying all the possibilities that a new smartphone will offer you. But there is something that scares you when taking this step.
One of the things that puts you back is knowing what happens with the money you have accumulated. And it is that, today, you prefer to have a prepaid card to better control your expenses or because you don’t really use your mobile much. If you have little balance, you will not notice it too much, but if you have accumulated a more than decent amount, you will be afraid of losing it.
In any case, you want to know if you are going to keep the money accumulated on your card when you use a new mobile or if you are going to lose it. It is a more common question than you imagine and we will give you an answer in the next few lines.
Is the balance preserved when changing mobile?
If you change your mobile and keep the same card, you will not have problems with it . All you have to do is insert the card you have in the new mobile and it will be ready to be used again. With all the balance you had so far because you have actually changed your phone, but not your card, and it is on it that the money from your recharges has accumulated.
If the size of the SIM card is different from the one accepted by the new mobile and you see that it does not fit in the phone’s slot, you can request a duplicate card from your company, cut it to fit the size or use an adapter.
The duplicate can cost up to 5 euros or something more depending on your company, but you will not lose the balance at any time. They will give it to you at the moment and you only have to enter the new card in the mobile to try it. Remember that in this case you will lose the contacts that you have saved on the SIM card.
The only way to run out of it is that you have not recharged it in the corresponding time, which is generally 6 to 9 months, although they will notify you by message with enough time for you to do so, or that you spend it by having the data in the mobile activated. This usually happens without you noticing when you go from an old mobile to a smartphone with the data activated. Therefore, check the settings carefully so that there is nothing activated that could consume money from your card.
What if I change company or switch to a contract?
The problem comes if what you want to do is change the company, since in this case, since it is a different operator , you will not keep the existing balance. In this case, you will have to consult with your operator before doing anything to see what is happening with it. In some cases, they send it to your bank account, although it is best to make sure.
You should do the same if what you decide is to keep the same company, but switching to a contract , since on many occasions what they do is send the money to your bank account or keep it to pay future bills. Find out beforehand and keep proof that you had x money at the time of the change in case you have any problems later. If they tell you that you are not going to keep it, you can wait for it to run out sooner.
In any case, and as we have said before, if all you do is change your mobile you will not lose your balance .