An Apple TV without applications would be little more than a simple device that takes up space in your home without allowing you to do anything with it. That is why it is essential that everything works correctly, so in this article we will teach you how to solve errors with apps on Apple TV.
Update tvOS to the latest version
The Apple TV operating system receives regular updates from the apple company. These, in addition to being able to contain aesthetic and functional novelties, also fixes some bugs such as that of applications. To do this you must follow these steps:
- Go to Settings .
- Click on System .
- Go to Software Updates .
- Now click on Update software . If there is a newer version of the system you will find it after the last step and you will only have to follow the instructions shown on the screen and wait for the download and subsequent installation to finish.
Check your internet connection
The vast majority of applications, if not all, work thanks to the internet. Streaming, video game or native platforms such as Apple Podcast. Therefore it is crucial to check that everything is fine in this regard. If you have the Apple TV connected to the cable router, you should check that it is not damaged and that the connector of the device is not damaged either. You can try some other cable and if it doesn’t work this way either, you will have to contact your internet provider.
If you are connected via WiFi you must go to Settings> Network on Apple TV and check that you are connected. If not, you will have to establish a link to the network. If the device is far from the router, it is possible that it is receiving a low signal and therefore you may experience some slowness in applications and may not even load. A signal booster could solve this, but if that is not the problem, the telephone company will have to give you a solution.
Update the failed application
Having the latest version of each app is also essential to ensure its proper functioning. There are several ways to update them, the most tedious being to go to the App Store, search for the app and click on the update button. However we find certain shortcuts in the device settings.
- Go to Settings .
- Tap Apps .
- If you want them to update every time there is an update, tap Update automatically .
- If you want to update manually, swipe to the apps that appear on this screen and click on them.
Close the app and reopen it
There are many computer jokes in which it is said that they fix everything by turning the devices on and off. This is a topic, yes, but it has some truth and that can be verified in these problems with Apple TV. If the app does not load correctly due to any internal failure, closing and reopening it after a few seconds could solve it. To close an app you just have to press the start button twice and slide with the touch pad up.
Restart Apple TV
There are times when some internal process of the tvOS system may be causing problems for applications. These failures are resolved by restarting the Apple TV, although there really is no formula to carry out this process as such. Therefore, the way to do it is by turning off and on the appliance. To do this you must press and hold the start button and click on ” Put to sleep “. Then you will have to wait for it to turn off and it is advisable to even disconnect it from the mains for 10-15 seconds and then plug it back in and turn it on.
Restore Apple TV
This is the most tedious process because it requires eliminating everything there is, but at the same time the most effective to eliminate any type of problem that may arise on your device. Anyway, the process to do it is tremendously simple.
If you have an Apple TV HD or 4K :
- Go to Settings .
- Go to System .
- Click on Reset .
- The options for Reset , Reset and Update, and Cancel will now appear. We recommend clicking on the second one, so that not only the device is restored, but also updates its software.
If the problem with the apps persists
If you have not managed to find the solution through all the steps shown in this article, we can only recommend you contact Apple . The experts of the company will be able to find out the root of the problem and going to an Apple Store or Authorized Technical Service (SAT) they will be able to make a more accurate diagnosis in case the Apple TV had some type of hardware failure that generates these problems.
