When we go to buy a mobile, it never hurts to be able to get an extra discount so that it is cheaper. In order to lend a hand in this regard, Movistar has the Movistar Buyback service, which allows users to hand over their old mobiles and get extra money , thus facilitating the purchase on new devices. We are going to see how this service works and what steps must be followed to start it up.
In order to carry out the sale of our old mobile, Movistar has teamed up with Zeleris, which is the company that collects the devices at the user’s home. However, as we will see later, Movistar also makes use of an application that we will have to download in order to request the sale of our device.
The essential requirement
To be able to access this program and to be able to sell mobile phones in Movistar, it is an essential requirement to be a customer of the company. And nothing better to do than with an INFINITE CONTRACT In addition, at the moment it has a 25% discount during the first 6 months. In this way we can hire it for € 29.95 / month instead of € 39.95 per month and save money for half a year. This rate eliminates the fear of paying more for speaking or browsing, as there will be no limits on voice or data.
You can call the following number to speak with a specialized Movistar agent and answer your questions about this or any other Movistar service.
How is the mobile sold?
The first requirement is to purchase a new mobile on the Movistar website. At that time we will not see any discount applied for the sale of the old mobile. Once done, we will have to go to this section and enter the model of our mobile, since Movistar will offer us an approximate value. If the mobile phone is cataloged and the estimated value has convinced us, we can proceed to download the Movistar Smart Buy app. This app is available for both iPhone and Android, and is essential to be able to sell the mobile phone on this operator.
Steps to take in the Smart Buy app
The app will run various functional tests to check the screen, speaker, battery, or microphone. In addition, it will allow sending images of the same to also evaluate the aesthetic state. Taking into account all these checks, the APP will then give the value estimated by our mobile. In order to access the discount, it is essential to have bought a mobile phone in the 15 days prior to the evaluation, since at the end of the process, the ID of said purchase will be requested to continue. The steps to follow once the app is downloaded are the following:
- Perform sound, speaker and photo tests.
- We are shown the value of the mobile
- If we agree, we must enter the confirmation order number that we received when buying the new mobile
- Accept and sign the sales contract.
- We will receive an email with instructions to prepare the old mobile (appointment and collection)
- We can track the sale in the app itself
