How to Fix iPhone Coverage Problems

It is completely normal that if you have coverage problems on the iPhone you get to despair. Either to make or receive calls, as well as to connect to the internet. These tedious problems could have an effective solution at your fingertips, especially if the phone is apparently fine on a physical level. That is why in this post we tell you how you can end these failures once and for all.

Recommendations to always keep in mind

There are several aspects that you should always review before starting any other review related to this type of problem, all of them independent of whether it is a problem with the internet, with voice coverage or both. Some of them seem too simple and obvious, but curiously many times the main problems end up being solved in the simplest way.

Check that you do not have airplane mode activated

The iOS airplane mode allows you to remain connected to the internet via WiFi, although it disables the Bluetooth connection, mobile data and the voice network connection to make or receive calls. Check in the control center that it is not activated. You can also check it from Settings> Airplane mode.

Remove the iPhone case

Can a simple case or cover interfere with the coverage of an iPhone? Indeed. In fact, the case of the iPhone 4 was very popular, which, in its day, offered this type of problem. Nowadays it is strange that an iPhone compatible case, whatever the brand, offers these types of problems. However, it must be ruled out that it is interfering with the signal collected by the device’s antennas, so removing it will be essential to check where the fault is.

The area you are in is key

Unfortunately the coverage of any phone depends to a great extent on the area in which you are. In some areas it is possible that your telephone operator has less infrastructure or even does not offer coverage. Therefore, we recommend that you review the coverage map of your company to clarify if it is about that problem or if it is related to something else.

Find out if it is a one-off drop in service

Technical failures are the order of the day in practically any telephone operator. It is possible that a problem of this type has been registered in one of the antennas or repeaters in your area. We recommend trying to get in touch with your operator through other available ways to know exactly if this is the origin of the coverage failure on your iPhone.

Restarting the device may help

This is one of the solutions that we envision as simple, but that can be tremendously effective. If there is a background process running on the iPhone that generates this error, the best way to solve it is by restarting the mobile or, failing that, turning it off and on manually.

Check if there is a new version of iOS

Updates to the iPhone operating system can not only be interesting to enjoy new functions or visual updates. They also include security patches and bug fixes like the ones you are experiencing. If your current version of iOS gives this problem, it is practically a fact that in the next update it has been corrected. Therefore go to Settings> General> Software update to download and install that new version if it exists.

If only the internet is failing you

If your case is only related to the internet connection of your iPhone through mobile data, but if you can make voice calls, we recommend that you read the following sections with which we try to find out the exact origin of the problem.

Data coverage may be bad

It is possible that you have good voice coverage and yet a bad internet connection, since in the end both aspects require different infrastructures, so it is possible that you can make calls and yet not be able to surf the internet. You can check with your telephone operator if it is a specific failure or if there is poor coverage in the area where you are.

Take a speed test

A problem that can be common is having a 4G or even 5G connection on the iPhone and yet detecting that the connection is slow. Really good coverage does not directly imply that the speed is also good, so we recommend that you perform a speed test of the mobile data of the iPhone in order to verify if this is the problem.

Check if there are more devices connected to your network

The iPhone can share its mobile data with other computers by acting somewhat like a WiFi router. If you have this function enabled, you may notice a greater slowness to the point that it seems that you have no connection. If you go to Settings> Personal access point you can check the status of this function and deactivate it if you see fit.

Check the network status on the phone

There are several aspects that you can check in Settings> Mobile data in reference to your internet connection. Changing any of these settings could help you to have an improvement in coverage and even internet speed:

Data itinerary
Voice and data (3G, 4G, 5G …)
Network selection
Mobile data network
Operator

Contact Apple if it is not fixed

If once you have reviewed all the issues that we explain, it is possible that the iPhone is presenting some failure at the hardware level, either in its antennas or another related component. Unfortunately, there is no way for you to know exactly if this is happening, so it is advisable to go to Apple specialists so that they are the ones to review it.

We emphasize the fact that it is Apple’s technical service or one authorized as they have the best knowledge and tools to locate the problem. In addition to the review, they will offer you a solution that does not always involve taking care of a repair, since if it is determined that it is a factory defect and the iPhone is under warranty, it could even be free. The most recommended ways to contact Apple and make an appointment with technical service are the following: