The pandemic caused by the COVID-19 coronavirus has meant that many companies that have always carried out their work in the same way throughout their lives now have to change certain processes to improve the safety of both workers and their customers.
An example is found in fast food franchises, which offer home delivery. Before, they brought you home the food you wanted without any problem, but with the current situation, many companies have established a “zero contact” protocol , in which the delivery person leaves the products on the floor and the customer picks them up. in order to avoid possible infections.
The logistics companies in charge of delivering packages are also carrying out a protocol similar to that of fast food companies. Another example is that many stores now only accept card payments rather than physical money, to make payments more secure.
Robots that deliver food
An American company in charge of distributing products is using robots as a method to give food in different universities in the United States, as a measure to avoid using people who could be infected and thus improve safety. This sector has been badly hit by COVID-19 and there are several companies that handle the possibility of mechanizing their sector.
This company has collaborated with another Russian company in charge of the construction of these dispensing machines. These robots will measure approximately 50 centimeters and are already working in some higher education centers.
There have been several tests that have been done. First it was in the capital of Russia, distributing meals and safe conducts, among other products. It has also been tested in various restaurants in Michigan, United States.
The importance of automation
Little by little the different companies have been automating and mechanizing certain parts of their companies, but the pandemic has accelerated this process even more. The use of delivery robots or drones means lowering costs and thus keeping businesses alive.
Other catering companies had tried to replace the classic cooks and chefs in their kitchens with robots that could cook hamburgers, make salads or serve drinks, achieving satisfactory results.
However, care must be taken with the implementation of this technology since these machines have to be optimized and tested extensively to ensure that they do their job perfectly and that they offer the same or better performance than a human being.
Security is paramount in any sector within a company, and although technology is evolving very fast, it is necessary to ensure that all systems that work autonomously work perfectly.