CenturyLink internet relies on advanced fiber optic and DSL networks to deliver high-speed internet services to its customers. The best part is the price for life feature along with affordable prices and no contracts.
But does that outweigh the confusing speed availability and poor customer service? Let’s dig into CenturyLink internet details and find out.
CenturyLink Plans & Prices
| Plan | Download Speed | Price | Data Cap | Connection Type |
| 15 Mbps Price for Life | 15 Mbps | $49* | 1 TB | DSL |
| 20 Mbps Price for Life | 20 Mbps | $49* | 1 TB | DSL |
| 40 Mbps Price for Life | 40 Mbps | $49* | 1 TB | DSL |
| 80 Mbps Price for Life | 80 Mbps | $49* | 1 TB | DSL |
| 100 Mbps Price for Life | 100 Mbps | $49* | 1 TB | DSL |
| CenturyLink Fiber Gigabit | 940 Mbps | $65† | Unlimited | Fiber |
*Price requires paperless billing while additional surcharges, fees, or taxes may apply. Plan availability varies by location and might not be available at your location.
†Plan requires autopay and paperless billing. Additional surcharges, fees, and taxes may apply. Max speed and availability may vary by location and is subject to change.
DSL Internet Plans
CenturyLink DSL plans offer various speed options that range from as low as 1.5 Mbps to a maximum of 100 Mbps. These plans offer 1 TB of data per month with a price for life guarantee. Moreover, there are no contracts involved.
While looking at these plans, you might have noticed that all the DSL plans are available at the same price. You must be wondering why?
That is because CenturyLink allows its DSL customers to get the best speed possible at their location without paying any extra charges. Even though it sounds great, the problem is that you might not be able to get a download speed of up to 100 Mbps at your location.
So, you will have to go with the maximum speed being offered which can be anywhere from 15 Mbps to 100 Mbps.
Fiber Internet Plan
If we look at the fiber internet plans, CenturyLink offers only one option – the Fiber Gigabit plan. This plan offers a download speed of up to 940 Mbps with unlimited data and a very competitive price of $65 per month. That makes it one of the cheapest fiber gigabit offers in the market.
The downside is that CenturyLink doesn’t offer price for life guarantee with this plan. So, the price will eventually go up.
However, compared to other service providers, it is still economical and offers great value as there are no contracts involved. Furthermore, you may also qualify for promotional offers such as free equipment, which makes this plan more attractive.
CenturyLink Price for Life
The price for life is a unique benefit available to CenturyLink customers. With this offer, the price of a plan remains the same as long as the customer doesn’t make any changes to the plan and remains at the same address. This allows customers to avoid price hikes and save money in the long run.
However, the price for life is only available with DSL plans and internet and phone bundles. For those customers who want to get fiber internet standalone, they will not be able to get this. In case they want to, the only option would be to get fiber internet along with the home phone that costs $85 a month.
Availability
At the moment, CenturyLink offers DSL internet services in over 36 states while the fiber is only limited to specific cities. These cities include Tucson, Phoenix, Denver, Orlando, and some others.
The DSL network mainly delivers services in small cities and rural areas where the options for good internet are limited. To make sure CenturyLink internet services are available at your location, you can visit the CenturyLink website and enter your address to verify.
Is CenturyLink Internet Fast?
CenturyLink fiber internet is indeed among the fastest internet connection available in the US. However, if we talk about the DSL, it only offers a download speed of up to 100 Mbps for residential customers.
Even though that speed is great compared to other DSL providers and rural internet options such as Viasat satellite internet – it is at a disadvantage if we compare it to cable and fiber connections.
So, you might not have the best of the best, it will still be better than many.
Customer Service
Just like many other telecom service providers in the country, CenturyLink lags when it comes to offering great customer service. According to several third-party surveys and websites, CenturyLink customer service can be described as mediocre.
So, if you face any problems, you will most likely have to face long wait times during rush hours and delayed response. At times, it becomes frustrating for customers as they don’t like to wait. And if you are conscious about the quality of customer service, our recommendation would be to look elsewhere.
Concluding Thoughts
Overall, CenturyLink is a good service provider. In fact, it is among the best options you will have in most of the rural areas and cities where fiber connection is available. Moreover, it is reliable and cheaper compared to the majority.
The only catch is that it doesn’t offer all the speed options in all areas and the customer service is disappointing. So, if you have a faster speed available in your area and can manage the poor customer service, you are going to love it.