Usually when our smartphone begins to be of considerable age we are used to having to face performance problems or battery failures. However, other ” failures ” appear as soon as the mobile is taken out of the box, which gives us clues that there is something wrongly configured in the operating system. This is usually one of the reasons why MIUI 11 tends to cause so many problems.
It is quite likely that, not in all applications, yes but in WhatsApp and, above all, Chrome , you see how it is impossible for you to download an image, a file and, most commonly, a PDF document. This is obviously not a hardware problem, so the classic solution of restoring the factory phone will go through our heads.
The Hard Reset allows us to return the smartphone to its factory state but in this case, most likely, the problem of downloading files on Xiaomi mobiles is still present because the origin of the error is in a bad software configuration that is going away to repeat after restoration.
Solution to file download problem
MIUI 11 and MIUI 10 have infinite tools oriented to battery saving and it is precisely these that are causing your Xiaomi mobile to not be able to download any type of file in certain applications. That is why you must configure the energy management and the settings in the background that the Chinese company’s operating system establishes automatically.
To do this, follow these steps:
- Access your device settings
- Open the “Battery and Performance” menu.
- Within this menu look for the options of “Management of battery use in applications”. Here you must click on the menu hosted at the top that allows you to “Select applications”.
From this new menu you can access the energy settings of each application. Locate those in which it is impossible for you to download files to your mobile and, among the options that appear on the screen, you should check “No restrictions”.
This will ensure that when the energy saver is automatically enabled, it does not restrict the activity of the chosen apps. This should completely solve the problem so you should apply it to all affected apps and, above all, to your reference browser.
If the problem persists, you should try doing the factory restore as a last resort, but not before backing up all your data.
