The battle is so fierce that any differentiating point is highly valued by users. Not so many years ago, operating system updates were a minor concern, but now it is another of the struggles between the different manufacturers. Now, the consulting firm Counterpoint Research, has released a “Confidence Ranking” based on several factors, including the frequency of operating system updates.
Such is the importance of operating system updates, that manufacturers are making important moves in this regard . Let’s remember without going any further, that from now on, Samsung guarantees three years of operating system updates for a good handful of its devices including the Galaxy S, Galaxy Note and Galaxy A families.
Nokia at the helm of Android 10
Now, we see how Counterpoint Research has published its trust ranking taking into account this value, and others such as the frequency of security patches and the build quality of the devices. As we can see, it is Nokia, hand in hand with HDM Global, that one more year has 100% of its devices updated to Android 10. Nokia ties with OnePlus, but we must bear in mind that Nokia has 20 devices with Android 10 compared to the OnePlus 7.
The next manufacturer on the list is Samsung, which qualifies in a good position with 89% considering the large number of devices in its portfolio with Android 10. Realme , despite being considered a newcomer to the market, surpasses its Xiaomi and Huawei rivals positioning themselves in fourth place with 73% of their terminals updated to Android 10. The top positions remain intact when we talk about security patches, although in this case the percentages are reduced, since Nokia remains in 100% due to its EnterPrise program that guarantees monthly security updates on all your devices. OnePlus drops this time to 90% and Samsung reveals that most of the terminals in its portfolio that receive security patches do so on a quarterly basis.
The importance of maintaining support
The report shows that more devices can undermine manufacturers’ ability to maintain adequate software support. An example we have in Xiaomi and the mystery that usually involves getting a device whose operating system updates are a mystery . Users of the Mi Mix 3 5G can give a good account of this, a terminal that is still anchored in Android 9 Pie and without any signs of ever seeing the light of Android 10. There is no doubt that this is a factor that is increasingly appreciated by users , who feel cared for by their manufacturer, at a time when the smartphone change period exceeds 30 months.
Source>GSMArena
