The information about the warranty on the Apple Watch can be confusing. Not knowing what it covers or when it ends are the most common questions that are generated. That is why in this post we tell you how you can easily check if your smartwatch is covered by the warranty or not.
Check Apple Watch warranty
Any product purchased in Spain is subject to the national legislation that regulates the guarantee. In the case of buying an Apple Watch within national territory, you will be entitled to a minimum two-year warranty. Apple sometimes creates confusion by specifying only one year, this being something due to the application of US law without the descriptions being adapted to Europe. During these two years, the first corresponds to Apple itself, the manufacturer, and the second to the seller. In the event that you bought the watch through an Apple Store then the two-year warranty. Keeping these data in mind, you can take the purchase invoice and add two years to the date of purchase to know if the watch is under warranty or not.
In the event that you do not have access to the invoice, you can make this query through the Apple website. You will simply have to look for the Apple Watch serial number that can be found on the box, on one of the labels on the side. When you enter it on this warranty consultation website, you will be informed of the warranty that the watch has. It is important to note that the operation of this website is optimal only when the purchase has been made in an Apple Online Store. In all other cases, the purchase date may not be recorded.
What does the warranty cover
The guarantee of these two years covers only all those defects in the Apple Watch unrelated to the daily use of this. That is, the company will only be responsible for the repair when a specific part is failing due to a factory defect and not because you have used it in an incorrect way. The most common repairs are undoubtedly present on the battery or on the screen itself, which on many occasions has ended up failing. Added to this is the possibility of using a telephone support to make inquiries regarding the device, ideal when you have never had an Apple Watch.
What is not covered by warranty
As we have commented previously, Apple is not responsible for any failures that may result from misuse of the device. In their own guarantee they echo different clauses to which they accept so as not to apply the limited guarantee. Specifically they are:
- Physical damage such as scratches or breakage of the screen caused by a shock.
- Damage due to water or humidity, despite having a resistance certificate.
- Inclusion of non-original parts in the Apple Watch.
- Replacement of naturally worn batteries.
- Detect manipulation by unauthorized technicians.
To this must be added Apple’s refusal to repair any equipment that may appear to be stolen. In these cases they will be able to carry out the appropriate checks in order to find the real owner.
Additional Apple Care + warranty
From Apple they offer the possibility of extending their warranty program thanks to Apple Care +. With this you will have the possibility of having a three-year warranty instead of two, in addition to some repairs that may be cheaper. In the event that you have a problem with your watch that is not covered by the limited warranty such as a battery replacement or a broken screen, Apple can repair it within Apple Care + as long as you pay a part of the repair. This is where the real advantage of this program is, since in no case will you have to pay for the complete repair service, but rather you will pay a small part. We can say that it is insurance with excess and that it can also be paid on a monthly basis as if it were a subscription plan.
Repair programs
In certain cases, if Apple detects that there is a general problem in the Apple Watch surely by a complete batch, the repair programs are created. In these cases, the company will offer you a totally free repair and even a complete replacement of the device. In these cases, it is not necessary to have a guarantee period since we have seen programs that are released for more than two years in order to guarantee user satisfaction.
