When it comes to purchasing an iPhone, it’s always an exciting experience, with the iconic Apple logo lighting up for the first time. While many of us opt to buy iPhones from third-party stores due to pricing or convenience, we can activate AppleCare subscriptions from the settings. But what happens when your iPhone needs repair? Let’s explore the options.
Apple Store or Authorized Service Providers?
Retailers like K-tuin, El Corte Inglés, or Amazon often offer a two-year warranty for any hardware issues under normal use. Some, like El Corte Inglés, even extend this coverage to three years for software problems.
In addition to the warranty offered by the store, iPhone users have the option to activate AppleCare+ within 60 days of the first power-up, ensuring access to Apple’s services. However, this can lead to a dilemma if your device needs repair: where should you take it?
Where’s the Best Place for Repairs?
The answer is more nuanced than it might seem. If you purchased your iPhone from a third-party store and need a repair, ensure that the repair service is authorized by Apple technicians. Failure to do so may result in losing the AppleCare+ guarantee, even if you’ve subscribed to it.
For devices under the initial warranty, especially during the first months of purchase, it’s advisable to take your device to an authorized service provider. With the purchase invoice, you can demonstrate that the device hasn’t been misused but has a factory defect.
If several months have passed since your purchase and you’ve subscribed to AppleCare+, heading directly to an Apple Store is a wise choice. Apple Stores are known for providing professional and friendly assistance, offering comprehensive coverage. They won’t make excuses, and with extended warranty services, they’ll find a solution to your device’s problems.
Ways to Contact Apple
Contacting Apple is convenient and accessible through various channels. You can reach them through their toll-free telephone number, available from 9:00 AM to 6:00 PM. The contact number is 900-150-503.
Alternatively, you can connect with them through technical support, where you can find nearby Apple stores and select your specific issue and affected device.
For added convenience, you can schedule an appointment via the iOS and iPadOS application. Simply log in with your Apple ID to access performance-related content and book an appointment.